topic Trouble connecting to Nest Service in Apps / Account

Trouble connecting to Nest Service

cjm7877 — Sat, 14 Oct 2023 00:25:09 GMT

Nest app has not loaded for 3 days now. Prompts to log in but never connects.

Re: Trouble connecting to Nest Service

Sian1 — Sat, 14 Oct 2023 03:45:33 GMT

Same. Did you get any help?

Re: Trouble connecting to Nest Service

Juni — Tue, 17 Oct 2023 18:46:34 GMT

Hi folks,

Thanks for reaching out. I know how it feels when something isn’t working as it should. Are you both using Android or iOS? What is the exact message that you are getting from the Nest app? Also, what steps have you taken so far?

You can reinstall the app and observe if it makes a difference. Using another phone can also help isolate this.

Regards,

Juni