topic Devices screen automatically scrolling in Apps / Account

Devices screen automatically scrolling

Super_paulie — Mon, 30 Oct 2023 21:39:35 GMT

Anyone else have this issue, on the "Devices" page it just continuously tries to move the screen to the top. See attached video.

From what I can tell it's when the thermostats cycle between the current and target temperature, it just moves the screen. In the video the white dot is me moving the screen back to the bottom again.

I mean what is going on here, unless I set everything as a favourite and use the favourite screen I can't actually access devices at the very bottom of my devices screen. Surely a bug?https://imgur.com/a/a87CcRh

Re: Devices screen automatically scrolling

Super_paulie — Thu, 02 Nov 2023 13:09:30 GMT

is this just me?! Its an android device.!

Re: Devices screen automatically scrolling

Alex_S — Fri, 03 Nov 2023 18:33:44 GMT

Hi Super_paulie,

I’m sorry to hear about the trouble you’re experiencing with the Google Home app. Let’s further look into it. What’s the make and model of your phone, and its Android version? Have you tried to uninstall and reinstall the Google Home app? Do you have another phone or tablet? Check if other devices are getting the same behavior.

Regards,
Alex