topic Mi Vacuum Mop 2 pro in Apps / Account

Mi Vacuum Mop 2 pro

PedroLopes — Sat, 06 Jan 2024 02:34:51 GMT

Hi,

I bought a Mi Vacuum Mop 2 pro a year ago and connected to my google home app, everyone in the house had access to the device in the family account. But a couple months passed and it disappeared from Google home, and now I can't connect because it's gives an error saying I don't have any compatible devices im my mi account. Any ideia with this is?

Re: Mi Vacuum Mop 2 pro

Bobanovicz — Sat, 03 Feb 2024 20:08:38 GMT

What's your firmware? I have the same problem after firmware update to 4.3.3_0053. After reset to 4.3.3_0048 the vacuum works in Google Home again.

Re: Mi Vacuum Mop 2 pro

Alex_S — Wed, 07 Feb 2024 17:25:04 GMT

Hi everyone,

Thanks for sharing that information, Bobanovicz!

PedroLopes, have you had the chance to reset your Mi Vacuum Mop 2 Pro? Give it a try, and let us know how it goes.

Regards,
Alex