topic Re: Tuya Thermostat can not be set and shows no values in home App in Apps / Account

Tuya Thermostat can not be set and shows no values in home App

Sirlodwil — Sun, 17 Dec 2023 06:43:26 GMT

I got myself a couple of tuya Thermostats for my radiators and they are working just fine with the tuya smart App.

I liked my tuya account to Google home to get the thermostats into my home app. This seems to work fine. It shows up but as soon as I pick the device it shows nothing.

Interestingly I can use voice commands to set temperature and switch between heating programs. Also creating new routines including the thermostat works fine.

Any suggestion how I can get it working in the home app?

Here is a collection of.screenahots to visualize the issue: https://drive.google.com/drive/folders/128HnCev11clIh0NzlOnf_Xw7QJWSOcU7

Ty!

Ps: why can't I add images to the post itself?

Re: Tuya Thermostat can not be set and shows no values in home App

Juni — Fri, 22 Dec 2023 20:52:13 GMT

Hi Sirlodwil,

Thanks for posting and letting us know about your Google Home app concern. Let me help you. A few questions: are you using Android or iOS? Is the Google Home app updated? Also, what troubleshooting steps have you taken so far?

Try to relink the app and observe if it makes a difference. You can use another phone to isolate this too.

Regards,

Juni

Re: Tuya Thermostat can not be set and shows no values in home App

AnnoyedWithG — Mon, 15 Jan 2024 06:17:50 GMT

Ths fault in the Google home app has been widely reported for the past 2.5 years. The Android app can display temperature. But both the iOS app and Google Nest Hub is unable to display the temperature. The error is in the Google Home software on both the iOS platform and embarrsingly for Google on their own nest hub platform.

Re: Tuya Thermostat can not be set and shows no values in home App

ABi1969 — Fri, 19 Jan 2024 21:18:19 GMT

Same here with Tuya-Thermostat manufactured by bseed.

It's funny that i can control the thermostats with my Google Nest Hub 2...

https://photos.app.goo.gl/22wgpzAhsPohgxKo9

Re: Tuya Thermostat can not be set and shows no values in home App

Adventureboy — Tue, 23 Jan 2024 20:01:27 GMT

Yes, a 3 year problem. I wish Google would pay attention to this. It is probably a simple fix - Google team is simply not paying attention.

Re: Tuya Thermostat can not be set and shows no values in home App

ABi1969 — Fri, 02 Feb 2024 16:44:40 GMT

No reaction from Google? Very sad...
Think i will change to Alexa in the next weeks, because there i can control all my devices with their App.

Re: Tuya Thermostat can not be set and shows no values in home App

Adventureboy — Fri, 02 Feb 2024 17:58:34 GMT

Yes, very sad. I'm actually considering getting Alexa as well. Need this stuff to work and it seems Alexa is better supported.

Re: Tuya Thermostat can not be set and shows no values in home App

filipdns — Sat, 02 Mar 2024 21:16:37 GMT

Hello, I just bought thermostat tuya type wkcz but working fine in tuya sofware and supposed to be compatible with google, in google home it is recognize as switxch not as thermostat.

https://drive.google.com/drive/folders/113anRfHazCKmAGRAAHE4t09Lt32nF7EC?usp=sharing