topic Re: password reset in Apps / Account

password reset

RAJ007 — Mon, 22 Jan 2024 13:19:51 GMT

I am not receiving a password reset email from nest

I checked spam filter too, and nothiing is there and I've added added accounts.nest.com and nest.com to the whitelist on the spam filter.

Still no email.

Please provide some next steps.

Thanks

MplsCustomer — Wed, 24 Jan 2024 17:04:53 GMT

These are Google Nest's instructions for changing or resetting your Nest Account password, including links if the instructions don't work:

Lance_L — Wed, 24 Jan 2024 17:29:45 GMT

Hi folks,

@RAJ007, thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with your password. Let’s check it out.

If you have a non-migrated Nest account, follow this guide to change or reset your Nest account password.

On the other hand, if you have a migrated Google account, our friends at the Google Account Help Community are the perfect folks to help you with it.

I appreciate your help, MplsCustomer.

All the best,

Lance