topic Re: Missing both QR code and 6 digit code in Apps / Account

Missing both QR code and 6 digit code

wpbrown — Mon, 26 Feb 2024 00:15:39 GMT

I cannot install my 1st gen wired Nest camera because I have lost both the QR code AND the 6 digit numerical code.

How do I install my camera without those codes?

Re: Missing both QR code and 6 digit code

MplsCustomer — Mon, 26 Feb 2024 01:15:54 GMT

Unless they've worn off, the QR code and 6-character alphanumeric Setup Code are printed somewhere on your cameras. You can find out where by looking up the appropriate install video here:

https://support.google.com/googlenest

You cannot install without one or the other. For years, we've been writing down the Setup Code for each camera and doorbell because of this.

Re: Missing both QR code and 6 digit code

EdmondB — Fri, 01 Mar 2024 00:40:14 GMT

Hi wpbrown,

Just wanted to check if you've had a chance to see MplsCustomer's response. If you need anything else or have any questions, just let me know.

Thanks for the help, @MplsCustomer.

Cheers,
Edmond