topic Re: Can’t remove home from Nest app in Apps / Account

Can’t remove home from Nest app

TomKat — Tue, 27 Feb 2024 23:28:10 GMT

I have created a second home in Google Nest by mistake. Now I can’t remove it. I managed to remove it from Google Home, but it still exists in Google Nest. Google support says select ‚leave home’ but there is no such option. I can only select ,remove home’, but that refers me back to Google Home. I have searched the internet but found no solution. Only posts from other people who have the same problem.

Re: Can’t remove home from Nest app

Cary1111 — Tue, 27 Feb 2024 23:49:15 GMT

Hi, try this...

Open the Google Home app .
If you have more than one home, tap Favorites . At the top, tap the down arrow select the home you want to edit.
Tap Settings .
Scroll to the bottom Delete this home.
Tap Delete home to confirm.

Re: Can’t remove home from Nest app

Cary1111 — Tue, 27 Feb 2024 23:50:40 GMT

Also force close the app, clear the cache and in some cases uninstalling it and reinstalling it helps.

Re: Can’t remove home from Nest app

Cary1111 — Tue, 27 Feb 2024 23:53:13 GMT

For more detailed information refer to this site: Remove Google devices from the Google Home app

Re: Can’t remove home from Nest app

TomKat — Wed, 28 Feb 2024 00:22:05 GMT

Many thanks, Cary1111. I had already removed that home from Google Home. It is not there anymore. But it cannot be removed from Google Nest. Reinstalling Nest didn’t solve this problem. I have now logged in to my Nest account via a browser and found that the home I want to remove is there. So it appears to exist on Nest servers, not just my devices. And it cannot be removed from there either.

Re: Can’t remove home from Nest app

Cary1111 — Wed, 28 Feb 2024 16:11:08 GMT

Try these steps and let me know the results I'm curious. Click the link below and then scroll to "Remove a home from the Nest app"

https://support.google.com/googlenest/answer/9293015?hl=en&co=GENIE.Platform%3DAndroid&sjid=3028063858918461277-NC#zippy=