topic Re: billing how do I cahnge my options billing is too high in Apps / Account

billing how do I cahnge my options billing is too high

Debbie6 — Fri, 23 Feb 2024 01:04:50 GMT

I have had my nest cameras and thermostats for years I was always paying close to 20.00-30.00 a month for 4 thermostats and 5 cameras two locations once google took over my bill doubled and i would like to see my options for lowering the bill but it seems rather difficult to find any information

Re: billing how do I cahnge my options billing is too high

MplsCustomer — Fri, 23 Feb 2024 02:27:01 GMT

@Debbie6

This is the Nest Aware price list on the Google Store:

https://store.google.com/product/nest_aware?hl=en-US&modal=upgrade-pricing

This is what you get for each camera and doorbell:

https://support.google.com/googlenest/answer/13318581

Re: billing how do I cahnge my options billing is too high

ShalanVert — Wed, 28 Feb 2024 19:17:34 GMT

They are sending me in a look too. Google charged me over $210 and I do not know what for. I cannot speak to anyone to stop this charging.

Re: billing how do I cahnge my options billing is too high

MplsCustomer — Thu, 29 Feb 2024 00:17:54 GMT

@ShalanVert

See the price list link in my earlier reply.

You could try the "Contact us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159

Re: billing how do I cahnge my options billing is too high

Lance_L — Tue, 05 Mar 2024 16:48:58 GMT

Hi folks,

@Debbie6, chiming in — were you able to review MplsCustomer’s response above? Reach out if you still need help.

@ShalanVert, thanks for posting in the Community. I wanted to check in and see if you still needed any help. Have you managed to contact our support team as suggested by MplsCustomer? If yes, how was it?

Let me know if you have any questions.

I appreciate the help, MplsCustomer.

All the best,

Lance