topic Re: How to update email address for Google Home App? in Apps / Account

How to update email address for Google Home App?

PezRock — Thu, 07 Mar 2024 19:18:27 GMT

Hello. I just set up a Google Home account and added devices. Then later I created a new gmail account specific for any and all house related things.

How do I switch the Google Home account from my personal gmail to the new "house only" gmail account I just created?

I have the Google Home app for iOS.

TIA.

Re: How to update email address for Google Home App?

MplsCustomer — Thu, 07 Mar 2024 19:32:38 GMT

@PezRock

I think you may not be able to do that, without removing all of your Google Nest devices from the Google Home app, performing a factory reset on each Google Nest device if one did not occur automatically, and reinstalling them in the Google Home app, using your new gmail account.

This is what Google Nest's Help page says:

"If your account's email address ends in @gmail.com, you usually can't change it."

https://support.google.com/accounts/answer/19870

See also this Help topic on changing your email if you have a Nest Account and are using the Google Nest app:

https://support.google.com/googlenest/answer/10675405?hl=en#zippy=%2Chow-do-i-change-my-account-email-address

Re: How to update email address for Google Home App?

Lance_L — Sun, 10 Mar 2024 16:05:08 GMT

Hi everyone,

@PezRock, thanks for reaching out to the Community. I wanted to check in and see if you still needed any help. Have you had a chance to see MplsCustomer’s response above? If yes, how was it?

Let me know how it goes.

I appreciate the help, MplsCustomer.

Best,

Lance