Smart light switch cannot dim in home app - works on Alexa and native app

SmartHomeUserA — Sun, 19 May 2024 07:48:24 GMT

I am unable to control the brightness on my Mercator Smart light switch, I only have on and off options on the app. Where as I can control the brightness on both is native app and via Alexa.

I've already reset the connections, reset the units, deleted the home app etc but still no difference

topic Smart light switch cannot dim in home app - works on Alexa and native app in Apps / Account

Smart light switch cannot dim in home app - works on Alexa and native app