topic Re: Casting from certain Audio Apps in Apps / Account

Casting from certain Audio Apps

Evinger55 — Wed, 12 Jun 2024 08:29:05 GMT

Hello,

We want to cast Audio Books to multiple speakers in our house from my Android Phone. If I open Audible there is the mini player Icon and I can connect to one of my speaker groups, so it's easy to do, but if I open, say, Everand, there is no icon & the only way it looks like is to go back to Google Home & choose each speaker. If I open the group, it just shows the speakers in the group so no way to turn on the group. Is there any solution to this?

Re: Casting from certain Audio Apps

sicsacol — Sat, 15 Jun 2024 16:48:07 GMT

Hi @Evinger55,

Thanks for reaching out. I'm sorry to hear that trying to perform in your speaker group is giving you difficulties. I understand it can be frustrating when things don't function as they should. Let's work together to figure out the issue you're experiencing. To help with that, I have a few questions for you.

What type of speaker are you using?
Does this issue occur only with specific apps, or are all apps affected
Have you tried playing media from another phone to your speaker group? Does the issue persist?
Have you tried deleting the current speaker group and then creating a new one? If so, did the problem persist?

To learn more about casting audio to multiple devices, you can check out this helpful article: Play media on multiple Google devices.

Please let me know once you have the information needed.

Regards,
Jonathan

Re: Casting from certain Audio Apps

Evinger55 — Sun, 16 Jun 2024 04:51:39 GMT

JBL Link Music
Any apps which do not have the cast logo in the corner
Yes
Deleted, recreated, same thing

Re: Casting from certain Audio Apps

sicsacol — Fri, 21 Jun 2024 00:42:40 GMT

Hi @Evinger55,

Thanks for your reply and sorry for the delay.

It looks like you're having trouble with a JBL speaker. since you don't have a Nest speaker we can't directly assist with JBL speakers. However, the JBL support or their community forum are great resources for troubleshooting JBL devices. They'll be able to provide specific help for the issue you're facing.

Of course, if you have any questions about your Google Nest products, feel free to ask away in this community! We're here to help.

Cheers,

Jonathan