topic Re: Google home problems in Apps / Account

Google home problems

Grellis57 — Fri, 05 Jul 2024 06:39:16 GMT

Google leaches bugs and faults, you fix one thing and another rears its ugly head. For a major company their products are just crap.

Re: Google home problems

jenniffert — Mon, 08 Jul 2024 20:59:36 GMT

Hi @Grellis57,

Thanks for posting here in the community! I understand that it's not ideal to experience recurring bugs, and I apologize for the inconvenience it's causing.

While we strive to deliver a smooth experience, your feedback is crucial in helping us identify and fix these bugs effectively.

Would you be willing to share some details about the specific inconveniences you're encountering? This information helps us prioritize bug fixes and improve our products for everyone.

Keep me posted.

Best regards,

Jenniffer

Re: Google home problems

Grellis57 — Mon, 08 Jul 2024 22:24:32 GMT

Hi Jenniffert,

I have been trying to contact you but for some reason the website won’t allow me to send a reply!

Greg

Re: Google home problems

jenniffert — Mon, 08 Jul 2024 23:31:41 GMT

Hi @Grellis57,

Thanks for following up! I'm sorry for the inconvenience with the website. I'd be happy to help you with the steps on how to contact us.

If you encounter inconveniences with the Google Nest Community or Google Store website, you can try deleting the cache for your browser and restarting the devices you're using.

In addition, you can follow these steps to contact us:

1. Go to the Contact Us form.
2. Select a category or product family and type in a brief description of the inconvenience, then click "Next."
3. Click "Other," then click "Next Step."
5. Under "Resources," just click "Next Step." (Clicking one of the listed links will bring up a Help page.)
4. Under "Contact Options," choose to get a phone call or chat with the team, depending on availability in your country.

Let me know if you have more questions.

Best regards,

Jenniffer