topic Re: google home does not connect with mi home in Apps / Account

google home does not connect with mi home

Arild — Tue, 10 Sep 2024 07:46:54 GMT

Google home does not connect with mi home. It has worked before but just stopped.
I tried to unlink and reconnect but I just get the error: "could not reach mi home, please try again"
Tried to delete cache on both apps - log out and in - delete app and reinstall without any success.

Re: google home does not connect with mi home

ShayKe57 — Tue, 10 Sep 2024 08:21:27 GMT

Same here

Re: google home does not connect with mi home

luciaaa — Fri, 13 Sep 2024 19:48:30 GMT

Hi, @Arild and @ShayKe57,

Thank you for reaching out to the community. I apologize for the inconvenience caused by your Google Home not connecting to the Mi Home app. I'm happy to assist you.

I appreciate the troubleshooting steps you've already taken.

Before troubleshooting, make sure the Google Home app is up-to-date.

Here are some troubleshooting steps you can try:

Force close the Google Home app, then reopen it.
Relink the Mi Home app.

If the previous steps don't resolve the issue, uninstall the Google Home app again, restart your phone, reinstall the Google Home app, and try linking the Mi Home app again.

Additionally, I suggest you troubleshoot the Mi Home app.

Please let me know how it goes.

Best regards,

Ana