Can't connect Philips Hue Light

Bertrand_D — Fri, 11 Oct 2024 04:08:06 GMT

Hi,

I'm trying to connect my new Philiphs Hue Light with Google Home App on Android and I've a problem :

I have the latest app version
I have the latest firmware version on Hue Light
I have reinitialized the light with Philips Hue App
Google Home has found the light and the process to enrole it started correctly
At the end, when GH tries to update the ùight, it says that there is an error (but no information or code about it)

For information, this is a Bluetooth version and the light connects correctly with Alexa.

Any help is welcome

Re: Can't connect Philips Hue Light

GBD — Fri, 11 Oct 2024 16:56:45 GMT

I believe that you'll need to have a nest speaker/hub setup in your Google Home and have it located within Bluetooth range (15') of the bulb before you can successfully set it up in Google Home. If you already have one, try moving it closer during the setup procedure.

topic Can't connect Philips Hue Light in Apps / Account

Can't connect Philips Hue Light

Re: Can't connect Philips Hue Light