topic Google Home App not adding devices in Apps / Account

Google Home App not adding devices

eric_liddle — Mon, 02 Dec 2024 17:04:39 GMT

My Google home app won't add any devices. I've uninstalled the app and reinstalled it. I've deleted my "Home" and recreated it. I click on "+ Add Device" - "Google Nest Partner Device" - [My Home] - Wifi - Google Wifi (or Nest Wifi or Nest Wifi Router--it doesn't matter. Nothing works.) Whatever I try, it just says "Looking for Devices" then bounces me out, back to the beginning. No message, no error, nothing.

Re: Google Home App not adding devices

DeschainJeis79 — Thu, 05 Dec 2024 02:40:54 GMT

same here.... i cant even find out how to download google home on my pc lmao

Re: Google Home App not adding devices

kcruzgonzalez — Fri, 06 Dec 2024 21:22:31 GMT

Hi eric_liddle,

Thank you for posting in the community. I'm sorry to hear that you are having issues adding the devices on the Google Home app. Don't worry, I'm here to help.

Before I begin, I need to ask a few questions for further assistance:

What model of Google router do you have?
What color is the LED light on the devices?
Did you perform the factory reset on the devices before?

For your concern, please try the below steps:

Let me know how it goes and keep me posted.

Regards,

Kevin

Re: Google Home App not adding devices

kcruzgonzalez — Fri, 06 Dec 2024 21:28:13 GMT

Hi DeschainJeis79,

Thank you for posting in the community. Don't worry, I'm here to help.

At the time, the Google Home app is only available for download on Android, iPhone, and iPad.

I attached you to the article to meet the Google Home app.

Let me know how it goes and keep me posted.

Regards,

Kevin

Re: Google Home App not adding devices

kcruzgonzalez — Fri, 13 Dec 2024 22:33:34 GMT

Hey there,

I haven't heard from you in a while, so I'll be locking this thread. If you have any new issues, updates, or just a discussion topic, feel free to start a new thread in the community. Thanks,

Regards,

Kevin