topic Old email address in Apps / Account

Old email address

Hazzer — Thu, 04 Nov 2021 15:34:09 GMT

When I try to invite my wife as a family member in Google Home, her correct email address ( taken from Contacts) is shown. However, once I hit "invite" an old non-functioning address is substituted, so the invitation never reaches her.

Re: Old email address

GarrettDS — Mon, 08 Nov 2021 17:56:06 GMT

Hey there,
I understand this issue can be frustrating but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? If you're trying to do this in the app, would you try to log in using a web browser and try the same function as well?

Please let me know if that works.

Best regards,
Garrett DS

Re: Old email address

GarrettDS — Thu, 11 Nov 2021 18:27:33 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Old email address

GarrettDS — Fri, 12 Nov 2021 21:45:26 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS