topic Re: Unable to set fixed On/Off schedule for Nest Cam in Apps / Account

Unable to set fixed On/Off schedule for Nest Cam

nickname83 — Thu, 21 Oct 2021 21:29:37 GMT

Hello,

I am trying to set a schedule on some of my Nest cams so that they are only on for certain times of the day and night. Some of my other cams are set to home/away assist, but I have 2 that I want in a fixed schedule.

I am in the schedule settings in the Nest App but when I attempt to change the “Turn off at” and “Turn on at” times it won’t let me. The Olly thing I can adjust is the days the schedule applies to.

HELP!

Thank you!

Re: Unable to set fixed On/Off schedule for Nest Cam

Brad — Wed, 03 Nov 2021 21:46:06 GMT

Hi there,

I apologize for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Unable to set fixed On/Off schedule for Nest Cam

nickname83 — Thu, 04 Nov 2021 11:16:13 GMT

HI Brad, yes I still have the same issue. I can share a screen cast of the issue if helpful, but cannot see how to add that to this thread. Is there an email address?

Thanks,

Nick

Re: Unable to set fixed On/Off schedule for Nest Cam

Brad — Thu, 04 Nov 2021 17:17:20 GMT

@nickname83

Hey, while looking into this issue further, I just need to get some clarification;

Which Camera are you having this issue with?
Is your Neset App updated to the latest firmware update?
What other troubleshooting steps have you done?

Please let me know if you need further assistance, or have any questions!

Best Regards,

Brad.

Re: Unable to set fixed On/Off schedule for Nest Cam

nickname83 — Thu, 04 Nov 2021 17:20:55 GMT

It’s every camera via Nest app. Indoor, Indoor IQ, Outdoor IQ. None of them let me set schedules.

move restored to factory settings etc. No joy