topic Re: Notifications from 2 accounts in Apps / Account

Notifications from 2 accounts

Tom_Ardern — Sat, 01 Feb 2025 13:41:30 GMT

Hello everyone. I've got the Samsung S25, I've got 2 Google accounts signed in (mine in the main account, the 2nd is my wife's).

Whenever I have a notification from Google I.e. a doorbell notification, I get notified the same message but from both accounts.

In the past I somehow turned off notifications from my wife's account to avoid everything being doubled but now I've upgraded I can't work out how to do it! All I can do is mute/turn off notifications from Google completely rather than from one account.

Thanks in advance!

a screen shot for example - obviously edited the email addresses out

Re: Notifications from 2 accounts

MplsCustomer — Sat, 01 Feb 2025 16:08:43 GMT

@Tom_Ardern

I believe the way it SHOULD work is that, if your phone is logged into two Google Accounts, you will get whatever Google Nest notifications are turned on for each account.

Have you tried logging into the Google Home app (and the Google Nest app, if you have 1st gen cameras and doorbells) using your wife's Google Account, and turning off specific notifications while logged on with your wife's Google Account? You should be able to do this either from your own phone or from your wife's phone.

Re: Notifications from 2 accounts

Tom_Ardern — Tue, 04 Feb 2025 09:08:52 GMT

Hello, thanks for the reply and possible solve! Unfortunately this didn't work either, I turned notifications off from my wife's account and all notifications stopped working!

Re: Notifications from 2 accounts

MplsCustomer — Tue, 04 Feb 2025 13:32:54 GMT

@Tom_Ardern

Are you logged into the Google Home app on your phone with YOUR Google Account?

Re: Notifications from 2 accounts

Tom_Ardern — Tue, 04 Feb 2025 14:42:19 GMT

Hello again, so yes im logged into all the Google home system within the house and on the Google home app using my account. I checked the doorbell account settings and that's definitely on my account too.

Weirdly, when I followed your earlier suggestion to log in with my wife's account and then try turning off the relevant notifications the 'visitor announcements' stopped on the Google displays throughout the house!

That part makes no sense to me, obviously somewhere the accounts are mixed up and there must be a setting I've not explored.

Re: Notifications from 2 accounts

MplsCustomer — Tue, 04 Feb 2025 15:38:31 GMT

@Tom_Ardern

"Visitor announcements" are either off or on for each doorbell, and they can be turned off and on by any member of the Google Nest "home". So if one member turns off "Visitor announcements" for a doorbell, then they are simply off, as when you used your wife's account to turn off "Visitor announcements".

However, each person should be able to control the notifications that go to their own phones and tablets. Google Nest says this: "If others can control devices in your home, each person can set their own camera-alert preferences in the app" (https://support.google.com/googlenest/answer/9210305), and that's how it works in our household. If your phone is logged onto two Google Accounts, I think you are going to get the notifications configured for each Google Account in the Google Home app.