topic Activity Types for Doorbell Cam Notifications Not Available in Apps / Account

Activity Types for Doorbell Cam Notifications Not Available

aenemated — Wed, 19 Feb 2025 21:39:06 GMT

Hi there. I recently purchased the newest doorbell and while everything is hooked up and working - for some reason, I'm not able to set up any notifications for zones. In the notification settings, it says "Your notifications: Off" and when I tap through - there're no options to turn on. I've verified Notifcations are on everywhere in the app I can find as well as in my system settings ... but no dice.

Any help would be greatly appreciated.

Re: Activity Types for Doorbell Cam Notifications Not Available

MplsCustomer — Thu, 20 Feb 2025 16:25:50 GMT

@aenemated

You first have to turn on recording for the desired events under Settings | Events | Seen events.

Re: Activity Types for Doorbell Cam Notifications Not Available

aenemated — Thu, 20 Feb 2025 16:37:40 GMT

Ah ha, that did it! Thank you!