topic Re: Can't remove devices in Apps / Account

Can't remove devices

rickw55 — Fri, 13 Jun 2025 14:59:28 GMT

What the heck? I tried to use Google Home to automate my Arlo system (long story), and I added both the Arlo base station and four cameras to Google. Now I can't remove the cameras. When I tap on one in the Devices section of the app, I'm taken to a page when I'm asked about Nest products. If I click No (because I don't have any), a message pops up offering to set up a network or to cancel. If I hit the latter, I'm back at the page with the list of products. All other devices take me to a screen where I can delete the product. So I tried the button for setting up the network, and now I get a blank, black screen with a spinning wheel. That happens with every camera device I tap on.

How do I delete these cameras from Google Home?

Re: Can't remove devices

SmartHomeH-TAGS — Fri, 13 Jun 2025 18:40:04 GMT

If you want to remove all devices and lose automation actions/triggers from those devices you need to unlink the brand in Settings > Works with Google.

If you want to keep automations in tact then reconnecting the app to Google Home is the best course of action.

Re: Can't remove devices

rickw55 — Fri, 13 Jun 2025 19:47:00 GMT

I have. A few times. They're still in the list of devices.

Re: Can't remove devices

SmartHomeH-TAGS — Fri, 13 Jun 2025 20:15:01 GMT

You might even try looking in the Arlo app itself for third party linking or control. In my Reolink app there is such a thing that I have to enable smart home control to view cameras on smart displays.