https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/723824#M32732 <P><SPAN data-preserver-spaces="true">Hi Michael1958,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for reaching out. I'm sorry to hear your Bosch Smart Home devices are showing as offline in the Google Home app. I appreciate the troubleshooting steps you've already taken. Don't worry, I'm here to help.</SPAN></P> <P><SPAN data-preserver-spaces="true">Let's start by removing the devices from the Google Home app again. After that, please try these steps to troubleshoot the Google Home app itself:</SPAN></P> <P><SPAN data-preserver-spaces="true">Here is how:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">Clear App Cache and Data: Over time, apps gather cached data that can sometimes become corrupted and cause problems. Clearing this data can often resolve these issues.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Check App Permissions: Make sure the Google Home app has all the necessary permissions enabled. Restricted permissions can sometimes prevent the app from working correctly.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Verify Internet Connection: The app must function properly with a strong and stable Wi-Fi or mobile data connection. Please double-check your connection.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Restart Your Device: </SPAN><SPAN data-preserver-spaces="true">A full restart of</SPAN><SPAN data-preserver-spaces="true"> your phone or tablet can often clear temporary glitches and refresh the system's memory.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Delete and Reinstall the App: If none of the above steps work, try uninstalling the app completely and then reinstalling it from the app store. This can resolve issues caused by corrupted installation files.</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Once you've completed these steps, try adding your Bosch devices back to the Google Home app.</SPAN></P> <P><SPAN data-preserver-spaces="true">Please keep me posted.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Best regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Jenny</SPAN></P> Tue, 24 Jun 2025 00:00:55 GMT tajennifer 2025-06-24T00:00:55Z https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/723455#M32704 <P>Google Home markiert alle Geräte aus "Bosch Smart Home" nach dem Hinzufügen in einer grauen Kachel als offline und zeigt ein Ausrufezeichen. Die Geräte sind nicht offline, denn sie sind über Bosch Smart Home steuerbar. Entfernen und neu hinzufügen löst das Problem nicht. Wo liegt die Lösung?</P> Fri, 20 Jun 2025 08:32:02 GMT https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/723455#M32704 Michael1958 2025-06-20T08:32:02Z https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/723824#M32732 <P><SPAN data-preserver-spaces="true">Hi Michael1958,</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Thanks for reaching out. I'm sorry to hear your Bosch Smart Home devices are showing as offline in the Google Home app. I appreciate the troubleshooting steps you've already taken. Don't worry, I'm here to help.</SPAN></P> <P><SPAN data-preserver-spaces="true">Let's start by removing the devices from the Google Home app again. After that, please try these steps to troubleshoot the Google Home app itself:</SPAN></P> <P><SPAN data-preserver-spaces="true">Here is how:</SPAN></P> <UL> <LI><SPAN data-preserver-spaces="true">Clear App Cache and Data: Over time, apps gather cached data that can sometimes become corrupted and cause problems. Clearing this data can often resolve these issues.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Check App Permissions: Make sure the Google Home app has all the necessary permissions enabled. Restricted permissions can sometimes prevent the app from working correctly.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Verify Internet Connection: The app must function properly with a strong and stable Wi-Fi or mobile data connection. Please double-check your connection.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Restart Your Device: </SPAN><SPAN data-preserver-spaces="true">A full restart of</SPAN><SPAN data-preserver-spaces="true"> your phone or tablet can often clear temporary glitches and refresh the system's memory.</SPAN></LI> <LI><SPAN data-preserver-spaces="true">Delete and Reinstall the App: If none of the above steps work, try uninstalling the app completely and then reinstalling it from the app store. This can resolve issues caused by corrupted installation files.</SPAN></LI> </UL> <P><SPAN data-preserver-spaces="true">Once you've completed these steps, try adding your Bosch devices back to the Google Home app.</SPAN></P> <P><SPAN data-preserver-spaces="true">Please keep me posted.</SPAN></P> <P>&nbsp;</P> <P><SPAN data-preserver-spaces="true">Best regards,</SPAN></P> <P><SPAN data-preserver-spaces="true">Jenny</SPAN></P> Tue, 24 Jun 2025 00:00:55 GMT https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/723824#M32732 tajennifer 2025-06-24T00:00:55Z https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/724735#M32844 <P>same problem with other devices too. google home app is not the problem.</P> Fri, 27 Jun 2025 17:01:10 GMT https://www.googlenestcommunity.com/t5/Apps-Account/Google-Home-connection-with-Bosch-Smart-Home/m-p/724735#M32844 joschiv 2025-06-27T17:01:10Z