topic Re: Lights won’t change colors in Apps / Account

Google home no longer allowing me to change colour of lights.

PacketofCrisps — Tue, 24 Jun 2025 01:37:00 GMT

Strange issue, across three different 'works with google' devices, including Phillips Hue, I can't change the colour of my lights, yet every other aspect of control works via Google voice, dimming, turning on and off etc, but when you say "hey Google set lights to blue" for example Google says "lights offline", but if you say hey Google turn the lights off" it's does so!! Also I can change the colour of the lights using each devices own app.

My Smart Life lights will not change colour

Vesper110 — Mon, 23 Jun 2025 23:43:28 GMT

I know there has been a post about this but the issue has not been resolved,

Just recently in fact my google nest mini will not change the colour of my lights when asked. It still turns them on and off but when I say "change lights to red" it says that the lights are offline when actually they are not this has only just happened, specifically at 2300 hrs gmt. I have never had this issue before and i tried all the suggestions, unlinking and relinking my Smart Life Account, resetting my router, resetting the devices and even resetting my google assistant, I want this fixed ASAP.

Also the lights have the ability to change color,

Additional: if I go into the google home app I can manually change the colour of the bulbs, but when I use voice commands it says the bulbs are offline. I did not get voice controlled multi colour bulbs to control them manually on the app. So either your most recent update messed something up or the API for Smart Life has stopped working

Re: Google home no longer allowing me to change colour of lights.

dariogmatos — Tue, 24 Jun 2025 03:30:36 GMT

exact same problem here, you are not alone

Re: My Smart Life lights will not change colour

Dpmalves — Tue, 24 Jun 2025 09:22:30 GMT

The exact same thing is happening to me. I don’t understand. It’s never happened before. And I’m using LEDs from different brands.

Re: Google home no longer allowing me to change colour of lights.

PacketofCrisps — Tue, 24 Jun 2025 09:53:35 GMT

This issue has been posted in the reddit r/googlehome channel and it seems everyone is suffering from this issue, not sure how to contact google directly?

Re: Google home no longer allowing me to change colour of lights.

SentientMeat — Tue, 24 Jun 2025 15:24:04 GMT

Same. All routine steps with colors say the lights are offline. Voice commands to google assistant devices do the same too. Only way I can do it right now is phone Gemini assistant seems to get this right when relaying to Google home, or directly controlling individual lights in Google Home App. Seems like a Google Assistant issue.

Re: Google home no longer allowing me to change colour of lights.

Jessafur — Tue, 24 Jun 2025 15:25:23 GMT

Also having this issue.

"turn off lights" works fine

"set lights to x%" works fine

"turn on lights" gives me the "1 or more devices are offline" error (and it repeats it once per light, so 5 times total)

"set lights to x colour" gets the "Actually, 5 lights don't support that functionality" error message

Re: Google home no longer allowing me to change colour of lights.

FordPrefect801 — Tue, 24 Jun 2025 15:47:18 GMT

Same issue here, just started to happen yesterday.

Re: Google home no longer allowing me to change colour of lights.

Xenocist — Tue, 24 Jun 2025 18:08:39 GMT

It worked yesterday morning for me, now I'm suddenly having the exact same issue since yesterday afternoon. It can turn lights on and off by voice, it can change the brightness by voice, but if I ask it to change to a specific color, apparently it doesn't support that functionality except it worked for over a year without a problem, so clearly they support it. Just for whatever reason not anymore, it also lets me do it with my caveman fingers on the nest hub by fingering it. But by voice, it can't do anything. It also refuses to start spotify by voice. Not sure what's up but it's extremely infuriating. I've relinked the devices, I've done the cable pull restart of all my google home devices, still. The device doesn't support that functionality, or it tells me they're offline. Then I ask to turn them on or off and that works, so clearly they're not offline neither. Google, please. The google home situation keeps getting worse and worse it seems and it can't even help me convert currencies anymore and gets confused when I speak about the weather.

Re: Google home no longer allowing me to change colour of lights.

Buck1827 — Tue, 24 Jun 2025 18:55:51 GMT

Same issue here, need help!

Re: My Smart Life lights will not change colour

UnderManner — Tue, 24 Jun 2025 19:14:17 GMT

Unfortunately, this issue is happening to me too. Hope google fix this problem

Re: My Smart Life lights will not change colour

Lelex3 — Tue, 24 Jun 2025 19:22:40 GMT

Same problem. The strangest thing is that it doesn't just control the color. The power and brightness adjustment work but not the color adjustment and only with voice commands. Manually from the apps it works correctly

Re: Google home no longer allowing me to change colour of lights.

TopCop72 — Tue, 24 Jun 2025 19:23:10 GMT

Same issues I have all Phillips Hue bulbs and what knots. I can control everything in the app, and can turn on and off but not change color or brightness via verbal commands with the displays. Why the fu$k can't Google just leave stuff alone if it already works. I don't need AI to change the color of my lights or look at camera... So fu$cking annoying... 😠

Re: My Smart Life lights will not change colour

juronich — Tue, 24 Jun 2025 19:25:56 GMT

The exact same happening to me as well.

With voice it claims the devices are offline, even though it can control them to switch them on/off and shows them in the app, where I can still change the colour manually,

It's infuriating

Re: My Smart Life lights will not change colour

UnderManner — Tue, 24 Jun 2025 19:26:16 GMT

before was okay, it just having a problem like 3-4 days ago. but checking the google home app, all device normal and online. but when changing the colour using google nest mini, it immediately says "lights offline"

Re: My Smart Life lights will not change colour

Vesper110 — Tue, 24 Jun 2025 19:28:23 GMT

That is what is going on with me too, that is why I made this post

Re: My Smart Life lights will not change colour

UnderManner — Tue, 24 Jun 2025 19:32:55 GMT

fyi, i could confirm that it is effecting another third party apps that support google assistant / home. Cause, i'm using and linking Bardi Smart Home and Xiaomi Home to Google Home.

Re: Google home no longer allowing me to change colour of lights.

mattrezz — Tue, 24 Jun 2025 19:37:05 GMT

Same issue with all my Wiz bulbs. Can’t adjust anything beyond on/off. Didn’t change a single thing on my end, was sudden and is seriously inconvenient. I’ve invested way too much time, energy, and resources into my home for this nonsense.

Re: Google home no longer allowing me to change colour of lights.

Buck1827 — Tue, 24 Jun 2025 19:38:39 GMT

Just to add to my last comment - using cync by ge bulbs and everything has worked perfectly up until yesterday.

Re: My Smart Life lights will not change colour

JasG — Tue, 24 Jun 2025 19:46:00 GMT

I have the same problem. Govee, Philips, SmartLife. Is there a way to report this issue?