topic Re: Cannot unlink Eufy Security from Google Home in Apps / Account

Cannot unlink Eufy Security from Google Home

Haloruler64 — Sun, 29 Jun 2025 09:37:50 GMT

I had linked my Eufy Security account with Google Home in the "Works With Google" section. However, Eufy Security no longer exists there. My cameras are in Google Home but offline. When I go into the settings for one of the camera and hit the "Unlink eufy security" button at the bottom, it takes me to the "Works With Google" section where no such account exists anymore. Thus I cannot unlink my Eufy Security account and have useless offline devices in Google Home.

This seems to be a bug with Google no longer recognizing that account but not allowing me to remove it.

Re: Cannot unlink Eufy Security from Google Home

David_K — Sun, 29 Jun 2025 12:28:13 GMT

@Haloruler64

If you go to Settings > Works with Google (underneath Services), do you see Eufy Security underneath "Linked"?

When I search for it as a service to link, it's definitely there for me.

Re: Cannot unlink Eufy Security from Google Home

Haloruler64 — Mon, 30 Jun 2025 01:42:28 GMT

No I do not. I see four linked services but Eufy Security is not there. From Googling around, others have the same issue as me,

Re: Cannot unlink Eufy Security from Google Home

Haloruler64 — Wed, 02 Jul 2025 00:54:49 GMT

Anyone else can help me?

Re: Cannot unlink Eufy Security from Google Home

David_K — Wed, 02 Jul 2025 12:55:10 GMT

Are you using the latest version of the Google Home app?

Have you tried logging out of the app and back in again?

What country are you located in?

Re: Cannot unlink Eufy Security from Google Home

Haloruler64 — Wed, 02 Jul 2025 17:26:01 GMT

Yes, latest version. On a Pixel 9 Pro, fully updated.

Can you log out of Google Home without logging out of everything?

USA

Re: Cannot unlink Eufy Security from Google Home

David_K — Fri, 04 Jul 2025 20:53:02 GMT

I don't think so unfortunately, this video has a pretty good step by step:
https://www.youtube.com/watch?v=09nzJ4a8bK4

Re: Cannot unlink Eufy Security from Google Home

arvan — Tue, 08 Jul 2025 09:50:20 GMT

Have the same issue but with "Magenta SmartHome" it's not listed anymore.

However, I found out, it's a issue from the Google App (not Home!). Remove the updates in play store to set it into an older version and the missing services are there and can be linked/unlinked again. Dunno why.

Re: Cannot unlink Eufy Security from Google Home

Haloruler64 — Wed, 09 Jul 2025 07:56:48 GMT

Just to clarify, remove the updates to the main Google app? Not Google Home?

Re: Cannot unlink Eufy Security from Google Home

Leshki — Wed, 09 Jul 2025 22:33:06 GMT

Had the same issue with Eufy Security.

On Pixel 9 Pro. I went to Settings > Apps > Google (the main google app). At the top right of page, select the three dots > uninstall updates.

Opened Google Home and I was able to unlink Eufy Security following normal steps.

Re: Cannot unlink Eufy Security from Google Home

Haloruler64 — Thu, 10 Jul 2025 08:10:35 GMT

Beautiful, that worked! Thank you.

Now would you happen to know how to remove "Google Assistant on LG ThinQ TV" that has a grayed out "Unlink Service" button that when pressed says "only owners can unlink" even though I'm the owner?

Re: Cannot unlink Eufy Security from Google Home

ibi1 — Sat, 19 Jul 2025 17:33:09 GMT

This also fixed the issue for me! Took a long time to figure out and really frustrating that this bug can't be fixed..