topic Remove my ex's device in Apps / Account

Remove my ex's device

abellaj — Tue, 31 Aug 2021 20:02:00 GMT

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Original Poster:Simon Myers

I cant see my ex's device on my account but if I speak to my hub and say things like "turn off everything" then it tells me its turning off her tv. How can I remove my access to it?

Re: Remove my ex's device

abellaj — Tue, 31 Aug 2021 20:02:26 GMT

Hi there, Simon.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. You can definitely remove their access to your Home and devices. Please look here for more information on how to do just that. Please let me know if there is anything else I can assist you with.

Best Regards,

Brad C.

(Community Specialist)

Re: Remove my ex's device

James — Fri, 10 Sep 2021 15:41:18 GMT

Hi everyone,

Welcome to our new community! Did anyone have any follow up questions or concerns about this topic. Let us know.

Best,

James

Re: Remove my ex's device

GarrettDS — Mon, 13 Sep 2021 16:15:12 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS