https://www.googlenestcommunity.com/t5/Apps-Account/Error-code-na023-with-Nest-connect/m-p/735410#M33284 <P dir="ltr"><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/772692">@Tito70</a>,</SPAN></P> <P dir="ltr">&nbsp;</P> <P dir="ltr"><SPAN>Thanks for reaching out to the community. I’m sorry to hear that you are having trouble with your Nest Connect constantly disconnecting from the network. I understand how difficult this must be, and I appreciate you confirming the troubleshooting you tried before. I'm happy to assist.</SPAN></P> <P dir="ltr"><SPAN>To gather the necessary information, please answer the following questions:</SPAN></P> <UL> <LI dir="ltr"><SPAN>How far is the Nest Connect from the router?&nbsp;</SPAN></LI> <LI dir="ltr"><SPAN>Do you have the same issue with another Nest device?</SPAN></LI> <LI dir="ltr"><SPAN>Have you made any changes to your home network?</SPAN></LI> <LI dir="ltr"><SPAN>What is the color of the LED status light on your Nest Connect?</SPAN></LI> </UL> <P dir="ltr"><SPAN>I'll be waiting for your reply.</SPAN></P> <P>&nbsp;</P> <P dir="ltr"><SPAN>Best regards.</SPAN></P> <P dir="ltr"><SPAN>Derick.</SPAN></P> Wed, 13 Aug 2025 05:54:50 GMT Derickf 2025-08-13T05:54:50Z https://www.googlenestcommunity.com/t5/Apps-Account/Error-code-na023-with-Nest-connect/m-p/734629#M33258 <P>Nest connect keeps disconnecting form network despite factory reset and troubleshooting several times. What needs to be done?</P> Sat, 09 Aug 2025 16:01:13 GMT https://www.googlenestcommunity.com/t5/Apps-Account/Error-code-na023-with-Nest-connect/m-p/734629#M33258 Tito70 2025-08-09T16:01:13Z https://www.googlenestcommunity.com/t5/Apps-Account/Error-code-na023-with-Nest-connect/m-p/735410#M33284 <P dir="ltr"><SPAN>Hi <a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/772692">@Tito70</a>,</SPAN></P> <P dir="ltr">&nbsp;</P> <P dir="ltr"><SPAN>Thanks for reaching out to the community. I’m sorry to hear that you are having trouble with your Nest Connect constantly disconnecting from the network. I understand how difficult this must be, and I appreciate you confirming the troubleshooting you tried before. I'm happy to assist.</SPAN></P> <P dir="ltr"><SPAN>To gather the necessary information, please answer the following questions:</SPAN></P> <UL> <LI dir="ltr"><SPAN>How far is the Nest Connect from the router?&nbsp;</SPAN></LI> <LI dir="ltr"><SPAN>Do you have the same issue with another Nest device?</SPAN></LI> <LI dir="ltr"><SPAN>Have you made any changes to your home network?</SPAN></LI> <LI dir="ltr"><SPAN>What is the color of the LED status light on your Nest Connect?</SPAN></LI> </UL> <P dir="ltr"><SPAN>I'll be waiting for your reply.</SPAN></P> <P>&nbsp;</P> <P dir="ltr"><SPAN>Best regards.</SPAN></P> <P dir="ltr"><SPAN>Derick.</SPAN></P> Wed, 13 Aug 2025 05:54:50 GMT https://www.googlenestcommunity.com/t5/Apps-Account/Error-code-na023-with-Nest-connect/m-p/735410#M33284 Derickf 2025-08-13T05:54:50Z