topic Re: Nest App Services Are Down in Apps / Account

Nest App Services Are Down

Omnipius — Sat, 08 Nov 2025 21:54:32 GMT

Hey Google / Nest! The Nest App has been inaccessible for anyone for almost 2 hours now.

See Downdetector: https://share.google/q810vD9OXgKC0zXc7

status.nest.com is lies.

Fix your tech stack ftlog!

Re: Stuck on "link your account" message but home app is working

allie06 — Sat, 08 Nov 2025 18:37:18 GMT

this is happening to mine toooooo idk what to do

Re: Stuck on "link your account" message but home app is working

allie06 — Sat, 08 Nov 2025 18:43:35 GMT

actually i just factory reset it again and it’s working again

Nest app not showing cameras all of a sudden, can see them in Home app

Nonnaof4 — Sat, 08 Nov 2025 21:43:48 GMT

All of a sudden Nest says there is a connection issue. But still see them on Home app

Re: Nest app not showing cameras all of a sudden, can see them in Home app

MplsCustomer — Sat, 08 Nov 2025 21:51:29 GMT

@Nonnaof4

There must be an issue with the Nest service right now. I cannot connect either, but was getting notices from the Nest app 20 minutes ago that I can still view.

Re: Nest App Services Are Down

sydewalker — Sat, 08 Nov 2025 21:55:46 GMT

I can confirm. It is not working.

Re: Nest App Services Are Down

User2673245 — Sat, 08 Nov 2025 21:57:51 GMT

Same here really poor that http://status.nest.com/ is wrong.

Re: Nest App Services Are Down

crissto — Sat, 08 Nov 2025 22:00:10 GMT

100% google is playing games…. Very frustrating

Re: Nest App Services Are Down

sydewalker — Sat, 08 Nov 2025 22:00:34 GMT

Agreed. That was the first place I checked and then troubleshooted my system for like 5 more mins before I found this.

Re: Nest App Services Are Down

Bmerf — Sat, 08 Nov 2025 22:02:34 GMT

My Google app works but the Nest app doesn't.

Re: Nest App Services Are Down

crissto — Sat, 08 Nov 2025 22:04:53 GMT

On hold with support for 15 minutes and waiting…. The app is definitely down and has been for a long while. Google is not doing their job. At least they should recognize the problem and acknowledge on the status page. Down detector has it listed as down.

Re: Nest App Services Are Down

crissto — Sat, 08 Nov 2025 22:06:47 GMT

Same

Re: Nest App Services Are Down

Sanctuarie — Sat, 08 Nov 2025 22:08:18 GMT

Same, nest app has not been working for a while today.

Any news when it’ll be back up?

We wouldn’t even need it if Google actually had an app that works with the camera’s features instead of just live view or history quips.

Google - if you’re gonna take over a company, AT LEAST get your programmers to support the hardware without forcing people to upgrade to your new crap.

App not communicating

NicD — Sat, 08 Nov 2025 22:09:54 GMT

"Network error. NEST app had trouble communicating. "

Was working fine , for years, until this evening.

I have reinstalled the app.

I have rebooted wifi.

I have restarted phone.

Thermostat and Heatlink are talking to each other. Its just the App that's the problem.

I can not get the App to connect. Reverts to the Sign In page.

I use Nest to sign in, not linked to a Google account.

Re: Nest App Services Are Down

SKKincardine — Sat, 08 Nov 2025 22:11:15 GMT

Same here. Nest Thermostat App is not responding since this afternoon.

Re: App not communicating

MPjr — Sat, 08 Nov 2025 22:12:44 GMT

Same issue, but we use Google.

Google home has connection ok, thermostat by itself is ok, the Nest App is having issues.

Takes forever to log in after logging out, then has connection error.

Re: Nest app not showing cameras all of a sudden, can see them in Home app

MplsCustomer — Sat, 08 Nov 2025 22:20:12 GMT

@Nonnaof4

For us, the Nest app is now accessible again.

Not able to login to App on apple

jplaiosa — Sat, 08 Nov 2025 22:22:05 GMT

Not able to login to APP on IOS - The same account is visible via browser but App spins and never connects. I've re-installed the APP and rebooted the phone

Re: Not able to login to App on apple

JenniL — Sat, 08 Nov 2025 22:25:52 GMT

I have the same problem; the app is down and I've tried all their suggested fixes.

Re: Nest App Services Are Down

crissto — Sat, 08 Nov 2025 22:28:45 GMT

Just came back up…google is terrible about updating the status page! Says everything is fine but down detector shows that there are problems! Frustrating 4 hours and forget about calling support