topic Re: App not working in Apps / Account

App not working

Drewby — Tue, 06 Jan 2026 00:08:40 GMT

App won’t display temperature

Re: App not working

sicsacol — Thu, 08 Jan 2026 22:06:19 GMT

Thanks for posting in the community. I understand the app isn't displaying the temperature for you, and I’d be more than glad to help get this sorted out. To better assist you, I have a few questions:

Does the temperature show up correctly on the physical device itself, or is it missing there, too?
Which Google Nest devices are you using?
Are you using the Google Home app or the Nest app?

Any additional details you can provide will be helpful.

Cheers,
Jonathan

Re: App not working

Drewby — Thu, 08 Jan 2026 23:44:51 GMT

I get the temperature on the thermostat. It’s a 3rd generation nest thermostat,and I am using the nest app

Re: App not working

sicsacol — Sun, 11 Jan 2026 23:08:59 GMT

Hi @Drewby,

Thanks for your response. Just to be on the same page, is the Nest app updated? Also, did you check the Nest website to see if the temperature is missing there as well?

Please keep me updated.

Cheers,
Jonathan