Camera suddenly won’t connect

Davidlmhc — Tue, 10 Feb 2026 01:30:55 GMT

I moved to Google Home about two months ago. Everything was fine until three days ago when one of my old nest camera suddenly went offline. When I try to add it again it says it can’t find the device. It’s a wired camera and has a green light. All my other cameras are working fine

Re: Camera suddenly won’t connect

Guarcax — Sat, 14 Feb 2026 00:39:23 GMT

Hi @Davidlmhc,

Thank you for posting in the community. I understand that one of your older Nest Cameras suddenly went offline and is giving you some trouble when trying to reconnect, as the Google Home app can't find the device. I know how important it is to have all your cameras up and running, especially since the rest of them are working fine. I also appreciate the efforts you’ve made so far to get it back online. No worries, I'll be happy to assist you.

What is the model of your affected camera? The following article might be helpful: Technical specs for Nest cameras and doorbells.
Have you tried any troubleshooting steps other than attempting to add your Nest Camera to the Google Home app?
Did you already remove your Nest Camera from the Google Home app?

Regarding that solid green light: on most Nest Cameras, this means the device is powered on and already connected to a network. This might be why the app is having trouble "finding" it as a new device.

I’ll be waiting for your response.

Regards,

Daniel

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Camera suddenly won’t connect

Re: Camera suddenly won’t connect