topic Re: New Google Cams DO Not work on Nest.Com in Apps / Account

New Google Cams DO Not work on Nest.Com

SteveC — Tue, 19 Oct 2021 22:16:04 GMT

Buyer Beware - If you already have Nest Cams and purchase the Newer Google Cams - they do not work online with Nest.com

Re: New Google Cams DO Not work on Nest.Com

Ashepherdson — Tue, 19 Oct 2021 22:29:12 GMT

With the migration to the Google Home ecosystem a lot of the Nest stuff will be downgraded according to Google.. https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/17122

BUT they have listened and are working on getting those features over to the new platform, this is just a moment of transition.

Re: New Google Cams DO Not work on Nest.Com

SteveC — Wed, 20 Oct 2021 13:54:35 GMT

Thank you for the Link - I do like the home app, it does bring all my home devises together.

however, I would like to see it on my laptop instead of my phone - which is the reason I like nest, I can use it online. I would be happy with google home if there was an online version.

I've been using nest cameras (4) for years and subscribe to the nest cloud - I just purchase 4 more of the google battery cams. As in the past the quality seems to be there and I have been happy with the products.

Thank you again for the response -

Re: New Google Cams DO Not work on Nest.Com

Brad — Wed, 27 Oct 2021 17:18:40 GMT

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be. I just wanted to make sure that your issue is addressed.

Do you still need help with this issue?
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: New Google Cams DO Not work on Nest.Com

Eric_B — Fri, 19 Nov 2021 21:55:27 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Re: New Google Cams DO Not work on Nest.Com

Brad — Tue, 23 Nov 2021 18:19:38 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.