topic Nest app won't let me change schedule times in Apps / Account

Nest app won't let me change schedule times

JohnF — Mon, 23 Aug 2021 21:12:16 GMT

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Original poster: Jason Bishop 4092

I have a Nest cam, older DropCam model.

It has always worked fine, but for some reason I can't customize the times in the scheduling feature.

When you add a time, there's an expandable section for time on and time off.

I open those, there's a time listed, and if you click on that it just closes the section.

Any idea how to fix this?

Re: Nest app won't let me change schedule times

JohnF — Mon, 23 Aug 2021 21:14:26 GMT

Hey there Jason Bishop 4092,

I'm so sorry for the late response, but I'm happy to look into this for you. Sorry to hear that you're having issues with your schedule times, I know that can be frustrating, but I'm happy to check this out.

I have done some research on this, and I found this article that might help if you review this.

I'd also like to know what troubleshooting steps you have taken so that we can get to the root cause of what might be happening.

Please let me know if you have any further questions or concerns as I'm happy to help.

-from Garrett DS(Community Specialist)

Re: Nest app won't let me change schedule times

GoCardinals — Fri, 01 Oct 2021 23:19:08 GMT

The article doesn’t help. You need to fix the app.

Re: Nest app won't let me change schedule times

Angryyoda — Wed, 06 Oct 2021 00:46:25 GMT

I have this problem too. The solution is to use a desktop computer. I used my Windows machine, logged into my Nest account and changed the schedule there. Google didn’t take the extra time to make sure the scheduling interface works on iOS.

Re: Nest app won't let me change schedule times

Lvmaryvis16 — Mon, 18 Oct 2021 15:36:38 GMT

You are correct, it is the app and the scheduling cannot be edited. I will try from my Mac desktop. Very disappointing.

Re: Nest app won't let me change schedule times

jhWisteria — Thu, 10 Mar 2022 17:36:02 GMT

I can't even do it from the web app ;-(