topic App not working in Apps / Account

App not working

mmims — Mon, 29 Nov 2021 16:11:37 GMT

My husband and I were both able to use the app. Now my app won't work and I don't want to change anything that will affect his app because we need at least one to be working. Thanks!

Re: App not working

GarrettDS — Fri, 03 Dec 2021 18:34:39 GMT

Hey there,

Sorry to hear about the issues with the app that you're having, I'm sure it's confusing, but I'm happy to help.

Would you mind letting me know what troubleshooting steps you've taken to fix the issue?

I look forward to hearing from you.

Best regards,

Garrett DS

Re: App not working

GarrettDS — Mon, 06 Dec 2021 22:15:56 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: App not working

GarrettDS — Tue, 07 Dec 2021 18:23:07 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS