topic My heat link has just stopped working how do I replace it in Apps / Account

My heat link has just stopped working how do I replace it

Cee333dee — Mon, 06 Dec 2021 20:26:19 GMT

Re: My heat link has just stopped working how do I replace it

cdcameron — Tue, 07 Dec 2021 14:31:47 GMT

Mine too - difficult to find help

Re: My heat link has just stopped working how do I replace it

AnaM — Wed, 08 Dec 2021 16:32:27 GMT

I'm sorry to hear about your issues, but I'd like to help out. Please let me know what type of thermostats do you have and what seems to be the issue with the Heat Link.

Re: My heat link has just stopped working how do I replace it

cdcameron — Wed, 08 Dec 2021 19:23:02 GMT

I found the phone number for Nest support and they were great. I have had my Heay Link replaced and now have working system again. Thanks

0808 169 2307

Re: My heat link has just stopped working how do I replace it

AnaM — Thu, 09 Dec 2021 13:51:07 GMT

Hey @cdcameron,

I'm glad to hear it got resolved. If you need anything else, you can reach us out on any support channel: phone, chat, social media or here.

Re: My heat link has just stopped working how do I replace it

AnaM — Mon, 13 Dec 2021 15:36:49 GMT

Hey there,

Since everything got sorted, I'll lock this thread. Hopefully there's no need for further assistance.