topic Re: YouTube connection problem with Nest WiFi in Apps / Account

YouTube connection problem with Nest WiFi

LexMR — Mon, 01 Nov 2021 18:24:08 GMT

Hello everyone! Hope you can help.

I've been having problems between YouTube and Nest WiFi. The app in smartphones (iOS) is always lagging and videos do not play well. Also, the same app is having connection issues in my Smart TV (Android) even saying that it does not have a connection to the WiFi although the rest of the TV work just fine.

I've already tried resetting the Nest and also uninstalling and reinstalling YouTube, and none of that has worked.

Please, help!! Thanks!

Re: YouTube connection problem with Nest WiFi

Jeff — Mon, 06 Dec 2021 22:51:20 GMT

Hey, LexMR.
Sorry for the late response here, but I wanted to check in to see if you were still having this issue and to see if you have done any more troubleshooting so far. If you still need help, let me know and I'll be happy to work on this with you.
Thanks.

Re: YouTube connection problem with Nest WiFi

Jeff — Fri, 10 Dec 2021 22:26:26 GMT

Hi, LexMR.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

Re: YouTube connection problem with Nest WiFi

Jeff — Mon, 13 Dec 2021 17:37:54 GMT

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks