topic Re: Home app with Google/Google Go app in Apps / Account

Home app with Google/Google Go app

elSmyz — Tue, 30 Nov 2021 18:00:44 GMT

I have 4 speakers and a 2nd gen display with YouTube Premium and several smart lights and plugs.

I set them up with my phone but I don't want all these extra 3rd party apps taking up space so I purchased an Android 11 tablet specifically to house all of these apps and set up and maintain my automation but when I use the Home app to connect these devices I'm told to download the Google app. When I tap the link to do that I'm only able to get the Google Go app on my device which doesn't satisfy Google Home's requirement apparently as I continue to be directed to download the Google app. I can't even control my media through the Home app without it! The Home app seems to be nearly useless without the Google app as I can't control devices other than turning the lights on and off, which I do with all these speakers by voice, and I can't set up new devices or reconnect ones that may have been knocked offline.

I have this exact issue with my Chromebook as well though I am able to sideload the Google app on that but I also don't want those apps on my computer and I have to reinstall/sideload the Google app every time there's any update to the OS, Home app, or Google app, and that's often enough to be a huge hassle.

We have other things we'd like to do with home automation but having my phone be the control and setup for this is holding us back.

Now I am trying to get new plugs connected for our Christmas decorations and have very little space on my phone for new apps so it's time I finally get this resolved.

Am I missing something or am I stuck because I can't download the Google app?

Re: Home app with Google/Google Go app

Leighton — Sat, 04 Dec 2021 16:45:19 GMT

Sorry, can't help. Just wanted to highlight that I'm having this issue with Google Go too

Re: Home app with Google/Google Go app

GarrettDS — Mon, 06 Dec 2021 22:33:19 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS

Re: Home app with Google/Google Go app

GarrettDS — Thu, 09 Dec 2021 21:31:52 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Home app with Google/Google Go app

Leighton — Thu, 09 Dec 2021 21:36:58 GMT

Hi,

Thanks for following up!

Turns out the Google Go bloatware isn't compatible so ended up having to buy him a new phone as a Christmas present.

Re: Home app with Google/Google Go app

GarrettDS — Thu, 09 Dec 2021 22:02:51 GMT

Hey there,
Sorry to hear that, but it looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS