topic I Cannot get sync with home in Apps / Account

I Cannot get sync with home

Ajizzle_BrUh — Sun, 12 Dec 2021 20:29:27 GMT

I cannot even see nest camera on my devices nor get ahold of a live support without the phone hanging up and no call back. Even after requesting if call fails or drop. I've only had for 3 days and I'm in the trail period for Google one & Nest aware.....I Cannot fix the issue and it's been more than 24hrs. Its frustrating because this is a BIG Security issue with my home. Can someone please fix this and thank you in advance

Re: I Cannot get sync with home

GarrettDS — Thu, 16 Dec 2021 21:34:03 GMT

Hey there,
I understand issues with your camera can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS

Re: I Cannot get sync with home

BP-2398MSA — Fri, 17 Dec 2021 03:21:41 GMT

Lol 😆 is a little too much

Re: I Cannot get sync with home

GarrettDS — Mon, 20 Dec 2021 19:05:15 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: I Cannot get sync with home

GarrettDS — Tue, 21 Dec 2021 17:36:47 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS