topic Re: Mest test fails -tried everything in Apps / Account

Mest test fails -tried everything

auppal80 — Sun, 05 Dec 2021 15:30:25 GMT

was so excited when I got google mesh but it has been a pain. I am planning to return it back to Costco but wanted to try one last time. I connected router , added endpoints, it shows all of them have great connection but whenever i run speed test or mesh test it fails. I tried rebooting mode, router, endpoints, going to google home app and turning toggle on and off and everything else I could found on google. Any recommendations please? Please let me know if there is anything I can try. I always get this error: Error Occurred during mesh test. Please try again.

Re: Mest test fails -tried everything

anitad — Tue, 07 Dec 2021 21:37:30 GMT

I am also getting this error. I also did the suggestions from what I saw on the internet. It worked at my house but not my assisted living. Any suggestions/

Re: Mest test fails -tried everything

GarrettDS — Thu, 09 Dec 2021 21:58:09 GMT

Hey there,

Sorry to hear about the troubles you're having as I know it can be confusing, but I wanted to hop in here to see how I could help.

Would you mind providing me with some information about what devices you are using and what troubleshooting steps you've taken to try to fix the issue if you're still having problems.

I look forward to hearing from you.

Best regards,

Garrett DS

Re: Mest test fails -tried everything

GarrettDS — Mon, 13 Dec 2021 19:04:10 GMT

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Mest test fails -tried everything

jmacnetwrk — Mon, 13 Dec 2021 21:45:07 GMT

I'm having the same issue. The Google Home app cannot successfully complete a mesh test. This started happening after I added a second Nest Router. I started with one router and one point. The mesh test did work then. However, I wanted to expand coverage, so I added a second router connected to ethernet. I have tried restarting the entire network a few times with no luck. I've moved the router and point closer together also with no luck. My network is fine, I get good download speeds (600-800 mbps) but the mesh test never works. Thoughts?

Re: Mest test fails -tried everything

GarrettDS — Tue, 14 Dec 2021 17:18:43 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS