topic Re: GSuite & Nest accounts in Apps / Account

GSuite & Nest accounts

jmdenis — Fri, 12 Nov 2021 14:02:16 GMT

Hey, I just bought 4 Nest camera battery and 1 Nest doorbell. I am using my GSuite account for Google home since I don't have or want a GMail account. When I try to install any of theses hardware, I am stuck in a loop where Google Home ask me to migrate my Nest account to a Google which I can't since it's a GSuite account. The only way is to cancel the installation and then, I don't have any hardware installed. Let me know if you do not support GSuite so I will not use or buy any Nest hardware anymore. Thanks

Re: GSuite & Nest accounts

Ashepherdson — Fri, 12 Nov 2021 22:37:36 GMT

Hey there just to be clear this is a community forum we are not Google employees. Saying this no you can't use a g suite account to set up a nest, it has to be from a personal Gmail account, which is free. You can however link a g suite account to the nest family. Since the Gmail account is free I'm curious why you wouldn't want to just create a free account so that you can run your Google home from there?

Re: GSuite & Nest accounts

Brad — Tue, 07 Dec 2021 20:37:15 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Unfortunately, @Ashepherdson is correct, you are not able to use a G Suite account. It must be a Gmail account.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: GSuite & Nest accounts

GarrettDS — Wed, 29 Dec 2021 20:41:05 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS