topic Google home app under deleted gmail. Cannot remove devices that are listed under anonymous in Apps / Account

Google home app under deleted gmail. Cannot remove devices that are listed under anonymous

jte3655gmail — Wed, 05 Jan 2022 11:24:53 GMT

My google home app was created under a now defunked gmail address.. My devices show as being in a home of an anonymous linked user, and I cannot use them or remove them. How do I rid myself of these zombie devices?

Re: Google home app under deleted gmail. Cannot remove devices that are listed under anonymous

GarrettDS — Tue, 11 Jan 2022 19:22:05 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS

Re: Google home app under deleted gmail. Cannot remove devices that are listed under anonymous

GarrettDS — Mon, 17 Jan 2022 18:15:19 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Google home app under deleted gmail. Cannot remove devices that are listed under anonymous

GarrettDS — Thu, 20 Jan 2022 22:37:02 GMT

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Google home app under deleted gmail. Cannot remove devices that are listed under anonymous

GarrettDS — Fri, 21 Jan 2022 17:40:55 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS