topic Re: Nest app won't login on iphone in Apps / Account

Nest app won't login on iphone

stithhall — Thu, 30 Dec 2021 16:49:21 GMT

My nest app was migrated to google quite some time ago but just this week the app won't recognize my login and continues to cycle through the "login with google" process back to the "login with google" screen. I have 5 cameras, 2 thermostats, and a lock which is over $1,500 US I can't control while traveling. I've done all of the following:

Logged in on browsers on various devices including the phone - all work
Attempted wifi vs cell connection login with the app - neither works
Uninstalled and reinstalled the app - doesn't work
Turned phone on and off - doesn't work
Removed nest access on my google account and reinstated - doesn't work
Searched threads for similar problems - there are many threads but they all get shut down / locked before google answers the question. Please assume I'm having the same challenge and answer the question before locking the thread.

Re: Nest app won't login on iphone

GarrettDS — Wed, 05 Jan 2022 18:43:26 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this?

Please let me know.

Best regards,
Garrett DS

Re: Nest app won't login on iphone

GarrettDS — Mon, 10 Jan 2022 22:19:36 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Nest app won't login on iphone

GarrettDS — Mon, 17 Jan 2022 17:22:11 GMT

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Nest app won't login on iphone

GarrettDS — Tue, 18 Jan 2022 16:47:25 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS