topic Re: Could not reach Haier uHome account in Apps / Account

Could not reach Haier uHome account

Nicolas — Wed, 29 Dec 2021 17:17:20 GMT

Hi everybody. Yesterday the app got disconnected/unlinked and the air conditioner could not be controlled.
This issue was fixed a few weeks ago but it seems to be happening again.

After I unlinked my uHaier account from Google Home and then tried to link it, I get the message: "could not reach Haier uhome account. Try later".

Re: Could not reach Haier uHome account

knuxor — Thu, 30 Dec 2021 04:55:17 GMT

Same issue

Re: Could not reach Haier uHome account

Iphonta — Thu, 30 Dec 2021 22:14:28 GMT

Hi, i have 2 A/C and same problem, every month 4/5 days server falls, i need to change to ir remote broadlink each a/c

Re: Could not reach Haier uHome account

abkishor83 — Fri, 31 Dec 2021 10:25:30 GMT

Same problem. I deleted my UHome account, paired the AC again. Didn't help. It seems to authenticate UHome creds fine, but fails after that.

Re: Could not reach Haier uHome account

GarrettDS — Tue, 04 Jan 2022 21:38:16 GMT

Hey there,

Sorry to hear about the issues that ya'll are having with Haier uHome. I would suggest reaching out to their customer support to see if they have any information as it seems like it is something on their end. Apologies that we don't have any further information on this.

Please let me know if you have any other questions.

Best regards,
Garrett DS

Re: Could not reach Haier uHome account

GarrettDS — Fri, 07 Jan 2022 20:19:52 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Could not reach Haier uHome account

Nicolas — Fri, 07 Jan 2022 20:41:29 GMT

The Haier Uhome service is still unavailable, the error has not been fixed yet.

Re: Could not reach Haier uHome account

Paulus — Sat, 08 Jan 2022 09:48:27 GMT

Same here.

Re: Could not reach Haier uHome account

GarrettDS — Mon, 10 Jan 2022 21:36:12 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Could not reach Haier uHome account

knuxor — Tue, 11 Jan 2022 00:30:25 GMT

Its very much still refusing to connect.

Re: Could not reach Haier uHome account

GarrettDS — Tue, 11 Jan 2022 16:48:27 GMT

Hey there,

As stated previously, I would suggest reaching out to their customer support to see if they have any information as it seems like it is something on their end.

Please let me know if you have any other questions.

Best regards,

Garrett DS

Re: Could not reach Haier uHome account

OkOtChA — Thu, 13 Jan 2022 15:16:16 GMT

Same. It happened before in December. It's a cloud issue I believe

Re: Could not reach Haier uHome account

LeoKallen — Sun, 16 Jan 2022 18:55:31 GMT

Same problem here in NL. "Still not connecting from Nest home to Haier"....

Re: Could not reach Haier uHome account

GarrettDS — Mon, 17 Jan 2022 17:50:50 GMT

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Could not reach Haier uHome account

GarrettDS — Tue, 18 Jan 2022 16:39:20 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS