topic Move Nest product to Home in Apps / Account

Move Nest product to Home

Mark_M — Sun, 16 Jan 2022 16:38:43 GMT

I just added a Nest doorbell through the Google home app. During setup I was prompted to install the Nest app, create account etc. The doorbell shows up in a Nest home only. How do I move it to my Google home app?

I also added a Nest protect product that is now part of a second Nest home. I understand that it requires it's own Nest home.

Both setups started in the Google home app. Thanks.

Re: Move Nest product to Home

Mark_M — Sun, 16 Jan 2022 18:48:11 GMT

Figured out the above only now the Nest account is the wrong owner email. Connected to my wife's rarely used gmail account.

How difficult is it to change the owner account?

Re: Move Nest product to Home

Brad — Tue, 25 Jan 2022 22:38:14 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Move Nest product to Home

aatienza — Wed, 27 Apr 2022 23:59:16 GMT

Hey Mark_M,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie