topic Re: Merge 2 nest accounts in same home in Apps / Account

Merge 2 nest accounts in same home

Idj — Fri, 31 Dec 2021 14:49:55 GMT

I have 2 nest learning thermostats on 2 different email addresses. HowCan I merge them or delete one .

Thanks

Re: Merge 2 nest accounts in same home

GarrettDS — Thu, 06 Jan 2022 18:26:28 GMT

Hey there,

Sorry to hear about the troubles you're having, but I'm happy to help.

While you can't merge 2 accounts into 1, I would suggest doing a factory reset on the devices and when you set the devices up under one household, you will use the same email address for both

Please let me know if you have any other questions.

Best regards,
Garrett DS

Re: Merge 2 nest accounts in same home

GarrettDS — Mon, 10 Jan 2022 22:20:16 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Merge 2 nest accounts in same home

GarrettDS — Mon, 17 Jan 2022 17:23:07 GMT

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS