topic Cannot Add Family to Google Home in Apps / Account

Cannot Add Family to Google Home

1735 — Wed, 16 Feb 2022 12:16:17 GMT

When I attempt to add someone to my Google Home I use my regular personal Gmail account, open the Google Home app and follow the these step:

Switch to the home you want to share.
At the top, tap AddInvite home member Invite person.
- If you don't find "Invite home member," tap Add person to home
Enter the name or email address of the person you want to invite to your home

tap Next.
Review what’s shared when you add someone to your home

tap Next.
Review the person’s access to your home

tap Send.
If your Google Family Group isn’t full and the person you’re inviting isn’t already in one, you’ll get the option to invite them to your Google Family Group.
- To invite them, tap Add to Family.
- To skip this step, tap No Thanks.

When I go thru the steps of adding a family member, the invite is always sent back to the myself (owner). When I click the “view invitation” link it states “this link can’t be used”.

Is anyone else experiencing this problem.

Re: Cannot Add Family to Google Home

Polisham — Wed, 23 Feb 2022 19:30:50 GMT

When I add person & email and press next nothing happens.

Re: Cannot Add Family to Google Home

GarrettDS — Thu, 24 Feb 2022 17:26:46 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this issue can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Cannot Add Family to Google Home

GarrettDS — Mon, 28 Feb 2022 17:46:10 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Cannot Add Family to Google Home

tomob — Wed, 02 Mar 2022 19:44:19 GMT

Hi GarrettDS I am still experiencing this issue. Keep trying to add my wife to the "home". I put in her email, press next and NOTHING happens. (Android version of HOME app on Pixel 6 Pro)

Re: Cannot Add Family to Google Home

GarrettDS — Thu, 03 Mar 2022 21:08:38 GMT

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Cannot Add Family to Google Home

GarrettDS — Fri, 04 Mar 2022 16:58:41 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS