topic Lock tampered with alert in Apps / Account

Lock tampered with alert

Bongo — Tue, 01 Mar 2022 17:02:56 GMT

So the Nest app told me my lock was tampered with and now will not allow me to use the app to operate the lock. All I have is the button with an exclamation point in it. The lock works in all other ways, manually and with Google home. How do I get the nest app to work again?

Re: Lock tampered with alert

JillG — Tue, 01 Mar 2022 21:27:14 GMT

Hey Bongo,

I don't have a lock but check out this similar thread I noticed earlier: Solved: Re: Yale Lock Tamper won’t clear - Google Nest Community Another user ended up removing the batteries to reset that tamper notification.

Hope that helps

Re: Lock tampered with alert

Shahznfkdu — Sat, 16 Apr 2022 01:59:33 GMT

This is so bad. I’m away from my house and it’s infuriating my neighbors and I can’t do anything about it. Definitely a bad look google

Re: Lock tampered with alert

Jake — Tue, 24 May 2022 19:05:34 GMT

Hey all,

Sorry for the delayed reply. I wanted to check in and see if you managed to see JillG post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

Re: Lock tampered with alert

Jake — Thu, 26 May 2022 20:32:20 GMT

Hey all,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Re: Lock tampered with alert

Jake — Fri, 27 May 2022 17:36:09 GMT

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.

Best regards,
Jake