topic Re: Firefox "Sign in with Google" not working in Apps / Account

Firefox "Sign in with Google" not working

lixhenry — Thu, 03 Mar 2022 00:23:19 GMT

The sign in page at https://home.nest.com does not let me use the "Sign in with Google" button. Pressing the button does nothing.

Using Firefox 97.01 (64-bit), adblock and all add-ons disabled to remove add-on conflicts.

I've paid for Nest Aware and can't even access the web portal for my Nest data. Similar issue discussion: https://www.googlenestcommunity.com/t5/Apps-Account/Firefox-login-problem-with-Google-Nest/m-p/40785

I hope this isn't unbelievably bad UI programming. I'm not looking for a "workaround" with using Chrome, I want a reliable solution for Firefox and other browsers. This isn't a proprietary Android app, this is a WEBSITE where tried and true web standards should be followed.

Re: Firefox "Sign in with Google" not working

GarrettDS — Wed, 09 Mar 2022 21:57:57 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that this can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried? Unfortunately, this may not work properly with Firefox which is why Google Chrome is a better option. But I'm happy to take this feedback and pass it along.

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Firefox "Sign in with Google" not working

GarrettDS — Mon, 14 Mar 2022 20:58:22 GMT

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Firefox "Sign in with Google" not working

mimibanerjee123 — Tue, 15 Mar 2022 07:33:20 GMT

Same problem can't upload video and shorts..viewing and subscribers

Re: Firefox "Sign in with Google" not working

GarrettDS — Thu, 17 Mar 2022 17:01:26 GMT

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Firefox "Sign in with Google" not working

GarrettDS — Mon, 21 Mar 2022 22:23:03 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS