topic Re: Cas in Apps / Account

Cas

Prettygirl21 — Fri, 24 Dec 2021 20:50:24 GMT

Hello my name is Faith and my chrome cast and google speaker isn’t connecting and my network Location and Location settings is on but their still not connecting right please help

Re: Cas

Jeran — Wed, 16 Mar 2022 21:10:54 GMT

Hey there Prettygirl21,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, as I know networking issues can be difficult to troubleshoot on your own. Let me just ask you some questions about what's happening:

When did this issue start happening?
What type of Chromecast do you have?
Are you connecting to a 2.4GHz network, or a 5GHz network?
What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Re: Cas

Jeran — Tue, 22 Mar 2022 18:10:43 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: Cas

Jeran — Tue, 05 Apr 2022 16:50:48 GMT

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran

Re: Cas

Jeran — Wed, 06 Apr 2022 17:26:23 GMT

Hey there!

We haven't heard back from Prettygirl21, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran