topic Re: Account acces after new phone in Apps / Account

Account acces after new phone

Kj3dogs — Fri, 25 Mar 2022 19:27:38 GMT

I got a new phone and transferred apps. I cannot log in because I don't have my password and no link is coming to my email to reset. I tried reloading cameras to account but it says it is registered to another account. Its me! How do I fix this?

Re: Account acces after new phone

fraudstopper — Tue, 29 Mar 2022 17:42:28 GMT

people are using a skill called split-hack. Look it up on the web. Also make sure your software in your device matches to the esn on the devices home page of the manufacturer. It does NOT matter what the carrier adds in the software, the esn is ALWAYS the same for the device and is branded with certain identifiers to combat "fraudulent" software dumping.

Re: Account acces after new phone

GarrettDS — Thu, 31 Mar 2022 17:26:25 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Account acces after new phone

GarrettDS — Mon, 04 Apr 2022 16:05:59 GMT

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Account acces after new phone

GarrettDS — Thu, 07 Apr 2022 21:29:59 GMT

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: Account acces after new phone

GarrettDS — Mon, 11 Apr 2022 16:03:23 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS