topic Re: Presence sensing not showing in settings in Apps / Account

Presence sensing not showing in settings

Stounino — Wed, 30 Mar 2022 09:05:12 GMT

Hi, I have used the google Home app to manage my Sonos Devices and Chromecast compatible streaming devices for some time now.

I have bought Philips Hue lights and a Google Nest Hub gen 2 and would like to activate Presence sensing on my phone for when I get home (so when my network detects my phone when I get in) to setup routines.

However, the Presence sensing do not show under the "features section" in the Home App settings. Any clue on what I am missing?

Thanks a lot.

Re: Presence sensing not showing in settings

GarrettDS — Tue, 05 Apr 2022 19:32:00 GMT

Hey there,

Sorry to hear about the confusion around Presence sensing, I understand the issue though and I'm happy to help.

I would suggest reviewing this article on Presence sensing to see if it answers your question.

Please let me know if you have any other questions.

Best regards,

Garrett DS

Re: Presence sensing not showing in settings

Stounino — Wed, 06 Apr 2022 09:20:33 GMT

Hi, thanks for getting back to me. I have read this thread many time, but I can not activate Presence Sensing in my Home App settings as it does not show in the settings : https://ibb.co/3dTknVM

Re: Presence sensing not showing in settings

Stounino — Thu, 07 Apr 2022 09:59:42 GMT

Ultimately, the Presence Sensing showed up in the settings but for an unknown reason. On my side, problem solved..

Re: Presence sensing not showing in settings

GarrettDS — Mon, 11 Apr 2022 16:36:51 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS