topic How Does Copy Week Work in Apps / Account

How Does Copy Week Work

FckNestAware — Wed, 13 Apr 2022 22:51:52 GMT

The copy day option is simple enough, but seeing as how you can only program one week and see one week, what is the purpose of the copy week option? If I copy the week the only place I have to paste it is over the same week. So essentially I would be replacing the schedule with the exact same schedule. Am I missing something?

Re: How Does Copy Week Work

MelbaDT — Thu, 28 Apr 2022 03:47:21 GMT

Hey there,

Sorry for the delay but thanks for reaching out. I want to dig deeper into this.

A few questions — does this happen on any devices you're copying your weekly schedules on? If unsure, could you try it on another mobile device or a computer if you have one? Also, what is the Nest app version of the mobile device you're using?

Best,

Melba

Re: How Does Copy Week Work

FckNestAware — Thu, 28 Apr 2022 19:43:58 GMT

It appears to function the same across devices. The app version is 5.68.0.12.

Re: How Does Copy Week Work

Jeff — Tue, 05 Jul 2022 21:18:16 GMT

Hi, there.

It's been some time since we saw some movement in this thread. I just wanted to check in and see if the problem still persists or if it's been resolved by now. If you're needing help, please let me know.

Thanks,

- Jeff

Re: How Does Copy Week Work

Jeran — Mon, 11 Jul 2022 20:37:53 GMT

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran

Re: How Does Copy Week Work

FckNestAware — Mon, 11 Jul 2022 23:17:54 GMT

Hello, I didn't get a real explanation.