topic Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine in Apps / Account

Google Home Routine: Lights slowly turn on / off one by one when using a routine

JeffV — Mon, 28 Mar 2022 22:31:47 GMT

I have 40 wifi enabled RGB lights linked to my Google Home account using the Magic Home app.
I have a Nest router wired to my ISP Gateway. The Nest router is set to Bridge Mode

I can reliably control the lights via Magic Home, individually, as a group, or via a Magic Home scene. All lights will react close to instantly when sending a command via the app.
If I ask one of the Google minis to adjust or toggle the lights (in the room it is associated with), the lights will respond instantly.
Any direct commands from Google Home - Except the routines - will have the lights respond as expected.
The same scenes as mentioned above, used as part of Google Home routines will have the lights turning on / off one by one at a very slow pace (up to 10s). This is the problem I would hope to solve with your assistance.
Note that the same Google Home routines were working flawlessly until late Sept 2021. I can't recall if an update was rolled out for Google Home at this time though. No changes in my equipment (I was out of the country, on holidays)

Here is what I have tried so far, unfortunately without any improvement:

Restarted gateway and router
Re-installed Google Home app on my phone
Unlinked, Uninstalled the Magic Home app. Re-installed and re-linked the app to Google Home
Reset the nest minis
Factory reset and relinked the 40 lights (hoping to not have to do that again, as it is a lengthy process)
Made sure I don't have any other languages enabled on Google Home (suggestion found on reddit)

Overall, the problem seems to be specific to the routines, as direct commands to the lights via Google Home are working fine.

Thanks a lot for your assistance.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Mon, 04 Apr 2022 16:19:29 GMT

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this?

I look forward to hearing from you.

Best regards,
Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

JeffV — Mon, 04 Apr 2022 16:25:07 GMT

Hi again, Garrett!

Yes, I can use some help with this one. I have tried everything I could think of to no avail.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Tue, 12 Apr 2022 16:08:29 GMT

Hey there,

Thanks for the information.
Just a quick clarification, so the issue that you're having is just that the lights are turning off at a slow pace?

I look forward to hearing from you.

Best regards,

Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

JeffV — Tue, 12 Apr 2022 17:12:33 GMT

Correct, the lights are turning on or off one by one at a slow pace, but only when the command is issued via a routine.

The same group of lights will respond instantly if accessed directly, either via the room defined in Google home, or by using a generic voice command (ie: "lights off" in the room where the Nest mini is, will get the lights to react instantly). The response time is also instantaneous when controlling the lights via the native app (magic home)

The issue is specific to the routines involving the Adjust Scene function.

To confirm, I just created a test routine where I interact with the lights by using "Adjust lights, plugs, and more". This works fine.

But if I use "Adjust Scene" to the same effect, in the routine, the lights will react very slowly.

It would seem that the google home routine is "reading" the queue of actions in the scene very slowly.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GRAFFMARK — Sun, 17 Apr 2022 03:59:58 GMT

I have the same exact problem. Thank you for wording this so precisely. I wouldn't have been able to. I've tried EVERYTHING. About to switch to Alexa as my neighbor has no problem whatsoever with magic home connections.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GRAFFMARK — Sun, 17 Apr 2022 04:01:36 GMT

Did Garrett ever solve this for you Jeff? Or did he just vanish

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Mon, 18 Apr 2022 16:27:41 GMT

Hey there,

Sorry to hear about the issues around this that you're still having.

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer since it deals with routines.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

JeffV — Tue, 19 Apr 2022 13:15:45 GMT

Thanks Garrett, I'll post on that forum.

Mark, in my case, the issue appeared around Sept 2021. The response time of the lights was nearly instant prior to that date. Maybe this could be tied up to an update? But I haven't been able to confirm.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Tue, 19 Apr 2022 17:25:26 GMT

Hey there,

That definitely is strange, as I look back, any updates that were in September of 2021, definitely wouldn't have changed anything to do with Routines or with the lights.
Let me know if you have any other questions.

Best regards,

Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Tue, 26 Apr 2022 15:37:10 GMT

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

JeffV — Tue, 26 Apr 2022 17:02:39 GMT

Sounds like we might have hit a dead end then.
It is quite surprising though, I have seen a number of users reporting similar issues.
I'll keep an eye out for possible solutions.

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Wed, 27 Apr 2022 15:23:21 GMT

Hey JeffV,

I'll go ahead and pass this along to our engineering team as feedback too.
Please let me know if you have any other questions.

Best regards,

Garrett DS

Re: Google Home Routine: Lights slowly turn on / off one by one when using a routine

GarrettDS — Mon, 02 May 2022 21:21:34 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS